Southern Alberta Myeloma Patient Society

News & Updates

SAMPS Casino - Need Volunteers

SAMPS CASINO: Tuesday, July 22 and Wednesday, July 23, 2025.

At the ACE Airport Casino, 40 Aero Crescent NE, Calgary.
As indicated in our previous newsletter, the casino will be held in July. We have recently received the official documents from AGLC (Alberta Gaming and Liquor Cannabis agency) and the ACE Airport Casino. Therefore, we can now proceed with proper planning of the event. 

The casino is one of the most important SAMPS' fundraisers which happens approximately every 18 months. The funds allow us to provide education sessions, patient support and awareness activities, as well as support local myeloma-specific research; therefore, accelerating access to the best care, while empowering and improving the lives of those affected by Myeloma in all Southern Alberta.

Together we can make a difference! 
And so I encourage you to sign up for one day or both. While you can sign up for both days, it must be for the same position; for example: Banker on the Tuesday and Banker on the Wednesday. This rule is set by AGLC.

Below you will find the Volunteer Roles and Descriptions. 

You can easily choose your role, day and shift by clicking on the link provided for our new portal: SignUp Genius https://www.signupgenius.com/go/10C0A44ABA622AAFDC25-55708956-samps#/

Once you have registered on the Signup Genius, you will receive an automatic email confirming your shift(s). A reminder will also be sent to you prior to the event. And of course, we will be monitoring the registrations ourselves, sending you reminders when needed.

CASINO VOLUNTEER ROLES AND DESCRIPTIONS:
ALL positions are supervised by an officially appointed AGLC Casino Cash Cage Advisor – volunteers don't need prior casino experience - the advisor will train you for your role.

NOTE TO ALL VOLUNTEERS.

  • Must arrive on time: casino may not be permitted to operate if volunteer(s) are late or missing!

  • Bring ID picture: will be required to have it with them at all times.

  • Name tags will be supplied and are to worn at ALL times during the shifts.

  • May want to bring a book or handicraft as there are some quiet times during the shift.



GENERAL MANAGER (Computer Literate) 

  • Participates in the opening and closing of the casino.

  • Supervises the Cash Cage.

  • Witnesses "Cash Outs" from players through Cashier.

  • Fills in for Banker when they are on a break.

  • Covers for all volunteer positions. 



BANKER (Computer Literate) 

  • Fills chip orders as required from the Gaming Floor.

  • Assists General Manager supervising the Cash Cage.

  • Witnesses "Cash Outs" from players through Cashier. 



CASHIER (comfortable with handling cash, similar to bank teller) 

  • Interact with casino players.

  • Redeems player's chips for cash.

  • Transactions are ALWAYS supervised by the Banker and the Advisor

  • Minimal amount of computer input is required. 



CHIP RUNNER (is not allowed in the Cash Cage, he/she remains in the Volunteers Lounge until is called by Advisor)

  • A courier (runner) for chip orders; deliver chip fills from the Banker to game tables.

  • Delivers credits from game tables to the Banker

  • Participates in the opening and closing of games. 



COUNT ROOM SUPERVISOR (Computer Literate) 

  • Is responsible for all Count Room staff and procedures.

  • Inputs the count from each drop box in computer

  • Report to the General Manager and Banker



 COUNT ROOM STAFF (Good with working with hands) 

  • Open and sorts cash from Drop Boxes.

  • One person is required to input count from each drop box in computer.


htttps://www.signupgenius.com/go/10C0A44ABA622AAFDC25-55708956-samps#/   

ACE AIRPORT CASINO GUIDELINE:

  • ·      All volunteers to check in with Security upon arrival; and make your way to the Cash Cage.

  • ·      The dress code is business casual attire, please NO torn blue jeans.

  • ·      Volunteers CANNOT PLAY the casino games or slot machines before, during or after the shifts, NOR CONSUME ALCOHOL while working for the entire two days casino event.

  • ·       The hospitality suite is equipped with a TV, fridge and complimentary coffee.

  • ·       Meals are provided and can be ordered each day between 11:00 am and midnight through the Casino’s Food and Beverage outlets - volunteers to sign for all food purchased at the restaurants.

  • ·       If it is desired, a security guard will be glad to escort any volunteer to their vehicle at the end of their shift.
     

Our SAMPS casino can only be successful if we can provide the volunteers to cover ALL the positions required for both days. The Ace Airport Casino is the newest in the city and was opened in 2022.  We are told it is the new state-of-the art casino so volunteering there should be a lot of fun!
We are looking forward to seeing you at the casino. 

Remember, together we can make a difference!

"There is nothing more beautiful than someone who goes out of their way to make life beautiful for others" - Mandy Hale

If you have any questions please email casino@samps.ca

Tina Butz

Guest User